Important Notice: We are taking as many precautions as possible to protect our staff, customers and the community during the coronavirus pandemic. Please do not order a taxi if you are feeling unwell. If you are ill you should stay home and seek direction from the local health authority. Do your best to distance yourself from your driver and use contactless payment whenever possible.
Aaron Taxi Privacy and Accessibility Policies.
Aaron Taxi is committed to protecting your privacy. In the course of providing the most efficient and expedient service we do collect personal information such as (but not limited to) names, addresses and telephone numbers. It is our policy to only use this information for the purposes of providing the requested service and any other use would constitute a violation. Payment information is never retained without express consent and our payment processing devices are always updated with the most recent security protocols.
If you feel like any of your information has been compromised contact our business office immediately at 705-670-0000 or email@example.com and we will commence an internal investigation. Remedial action, if necessary, will be undertaken by management. If the instance should require more serious action details can be shared with authorities assuming it poses no risk to other uninvolved clientele or staff. Depending on the result of any investigation undertaken internally or by another party, this policy could be subject to amendment. Notwithstanding any investigations, this policy shall be subject to annual review.
Aaron taxi strives to provide the most accessible service possible. Driver and staff training emphasize a knowledge of all relevant facets of the Accessibility for Ontarians with Disabilities Act, The Human Rights Code of Ontario as well as municipal Bylaws that pertain to service provided to those with accessibility concerns.
Please alert us to any service accommodations you may require so that we may dispatch the appropriate vehicle. Although we will endeavour to provide such an accommodation we are only able to do so within our means and may suggest an alternate service if there is any risk posed to equipment, staff or passengers.
If you are unsure of service limitations please contact us at 705-670-0000 or firstname.lastname@example.org so we can better understand your needs.
If you feel as if a deliverable accommodation was not provided please call our business office at 705-670-0000 or email@example.com so we may investigate your complaint. Remedial action, including potential amendment to this policy, will be undertaken by management if necessary. This policy shall be reviewed annually.